How the q99 app Got Started
In 2019, a group of young tech entrepreneurs set out with a vision — to build an online betting platform that truly served the needs of people in Bangladesh. Back then, betting in Bangladesh meant you had to be proficient in English, navigate complex payment methods, and wait hours for support. The q99 app broke down all those old barriers and built something entirely new.
Our founding team spoke directly with local bettors in Dhaka, Chittagong, and Sylhet — listening to their challenges and using those insights to design q99 app. The result is a platform that thinks like the people of Bangladesh, speaks their language, and supports the payment methods they actually use.
Our Mission & Philosophy
The q99 app has one mission — to give every bettor in Bangladesh a safe, transparent, and enjoyable betting experience. We believe responsible betting and entertainment can go hand in hand. That's why our platform offers more than just games: educational resources, healthy betting limit tools, and round-the-clock support.
We believe technology should serve people. Every update and every new feature on the q99 app is built on user feedback. Over the past five years, we've earned the trust of more than 500,000 active users, with thousands of new bettors joining our community every month.
Why We're Different
There are many betting sites in Bangladesh, but the q99 app does what others don't. Our servers are optimized for Bangladeshi users, delivering a page load time of just 1.2 seconds. We give top priority to local payment methods including bKash, Nagad, Rocket, and cryptocurrency. Withdrawal requests are processed in an average of 15 minutes — the fastest of any platform in Bangladesh.
Our customer support team is available 24/7 in Bangla — via live chat, email, or phone. Reach us any way you like and get a response in an average of 3 minutes. Our agents are locally trained and understand the common issues faced by bettors in Bangladesh.
Our Commitment to Security & Transparency
Your personal data and funds are completely secure on the q99 app. We use 256-bit SSL encryption to guarantee bank-level security. Two-factor authentication (2FA) and biometric login protect your account from unauthorized access. Our fair play policy ensures every game outcome is fully unbiased and governed by a certified Random Number Generator (RNG).
We are firm believers in responsible gaming. Our platform offers deposit limits, session time limits, and a self-exclusion feature. If you ever feel that betting is negatively affecting you, reach out to our support team immediately — we're always here to help.