We believe your personal data belongs to you. This privacy policy explains how q99 app collects your data, where it is stored, and how it is kept secure.
We use industry-standard security measures to ensure every user's data is protected.
All your data is secured with 256-bit SSL encryption. Everything from transactions to chat runs through encrypted channels.
Q99 app never sells your personal information to advertisers or third parties. Your data stays strictly within the platform.
You can view, correct, or request deletion of your data at any time. You have full control over your personal information.
Our systems are audited monthly by independent security experts. Any vulnerabilities identified are addressed promptly.
Your data is stored on internationally certified servers. Multiple backup systems are in place to ensure your data is never lost.
You can opt out of promotional emails or notifications at any time. We respect your preferences.
Summary: q99 app takes your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, and what rights you have.
From the moment you create an account on q99 app to every transaction you make, we collect certain information. We only take what's necessary to provide our services — nothing more.
We collect three types of information:
| Data type | Example | When it's collected |
|---|---|---|
| Identity information | Name, date of birth, NID/passport number | During registration & KYC verification |
| Contact Information | Mobile number, email address | At the time of account registration |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Timelines |
| Technical information | IP address, device model, browser | Platform Login Time |
| Behavioral Data | Betting patterns, preferred games | While using the platform |
This information is collected directly from you or automatically through your activity on our platform. Nothing is collected without your knowledge.
Q99 app collects your information only for specific, legitimate purposes. We never use your data unnecessarily. The primary purposes are outlined below:
Your consent is obtained before your data is used for marketing purposes. You can withdraw this consent at any time.
Cookies and similar technologies are used on the q99 app website and app to enhance your browsing experience and maintain platform functionality.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may prevent q99 app from functioning properly.
Please note: We do not use tracking cookies from any external advertising networks. Your browsing data is never shared with advertisers.
Q99 app never sells your data. However, in limited circumstances, certain information may be shared with trusted partners. Below is a clear breakdown of when and with whom data is shared:
Your information is not shared for any purpose beyond those listed above. q99 app has no agreements with any third party that would violate this Privacy Policy.
We do not retain your data indefinitely. Each type of information has a defined retention period, after which it is securely deleted.
| Data type | Retention period | Reason |
|---|---|---|
| Account information | For as long as the account remains active | Service Delivery |
| KYC Documents | 5 years after account closure | Legal Obligations |
| Transaction History | 7 years after account closure | Financial Regulation |
| Log Files & IP Information | 90 days | Security Monitoring |
| Marketing Preferences | Immediately upon opt-out | User Consent |
After the specified period, data is automatically deleted or anonymized in a way that makes it impossible to identify you.
As a q99 app user, you have fundamental rights over your own data. We respect these rights and do our best to fulfill them as promptly as possible.
You can request to view the information we hold about you.
You can request a correction if any of your information is inaccurate.
You may request deletion of your data, provided there are no legal obligations requiring its retention.
You can request that we stop using your information for specific purposes.
You may request a copy of your data in a portable format.
You can object to your data being used for marketing or profiling purposes.
To exercise any of your rights support@q99app.net. We will respond within 30 business days.
Q99 app is strictly an adult platform. Account registration by anyone under the age of 18 is strictly prohibited.
We do not knowingly collect personal information from minors. Age is verified at registration, and proof of age is required during the KYC process. If a minor's data is collected by mistake, it will be deleted immediately upon discovery and the associated account will be closed.
If you believe a minor is using this platform, please contact us immediately at support@q99app.net. We will act on it promptly.
We may update this privacy policy due to business needs, legal changes, or technological developments. We will notify you of any changes in the following ways:
Continued use of the q99 app after any changes are made will be considered your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated Privacy Team. We are always ready to assist you in Bangla.
Your privacy is our top priority. We operate with full transparency and are committed to earning your trust.
Your privacy is 100% safe with q99 app. Register now and enjoy the best betting experience in Bangladesh.